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Email Oopsy: More Miscommunication in the Digital Age |
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Dr. Samuel Says -
Rants
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Written by Dr. Samuel Centralia, Ph.D., D.D.S., Esq.
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Wednesday, 07 November 2007 |
Government work is a hassle, believe me. Back in the day, I held several official posts in the FBI, CIA, FDA, NSA and once at a local KFC. (That wasn't a government gig, but I was in a bind and, you know, I really like chicken.) I much prefer the private sector, where the salaries are properly inflated, and the perks flow like water from a fountain.
The biggest drawback to government work, in my experience, is the level
of incompetence you are forced to deal with. I realize that it is
perennially trendy to make fun of the government, but believe me --
those clichés are durable for a reason. You wouldn't believe some of
these guys that are running the country. I've got smarter algae
specimens in the lab.
So I found this latest item rather enjoyable, in an incredulous sort of
way. It seems the House Judiciary Committee sent a confidential email
to 150 would-be whistleblowers within the Justice Department, assuring
them that their identities would be kept strictly confidential.
Unfortunately, the email was broadcast with the list of recipients
displayed openly in the address field, rather than using the hidden
"BCC:" field. In other words, every name on the whistleblower roll call
instantly became public knowledge. Incredibly, the subsequent email
recalling the original also included the public list of names.
We talked about this a bit in an earlier post, but I really find the
still-developing communication aspects of email fascinating. I love
that there are so many new and inventive ways to screw up in the
digital world. Hey, we've all sent instantly regretted emails, but this
one seems particularly egregious. (Suspiciously egregious, some
observers say.) At any rate, it's considered the biggest screw-up since
a couple years ago, when some intern set up a Witness Protection
Program Reunion page on Facebook.
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