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Ticketmaster: Good Friends Are Easy To Buy Print E-mail
Dr. Samuel Says - Bidness
Written by Dr. Samuel Centralia, Ph.D., D.D.S., Esq.   
Friday, 02 May 2008
It's no secret that the music business is lousy with 3,000 species of middlemen -- people whose jobs involve skimming the cash flow that runs between artists and consumers. This is a natural function of many kinds of business, I concede, but in the case of music industry middlemen, the situation really is terminal.

In this sense, your iPod is more than just a gadget. It's emblematic of a sea change. There's a reason retail music is tanking (well, many reasons). It's been badly in need of streamlining for several decades. Digital distribution, if I may pursue a slightly distasteful but remarkably apt metaphor, is the colonic irrigation the system rather sorely needs.

tickets.gifI think it's safe to say that, of all the middleman entities clogging up the music business and alienating fans, none is more universally reviled than Ticketmaster. This multinational monolith of parasitic opportunism has managed to attach itself, barnacle-like, to the concert and event industry since 1976. (Sorry, I get verbose when I'm upset.) Ticketmaster infamously charges outlandish "convenience fees" in exchange for the simple task of processing (or "agenting") your ticket order. It's a shakedown, pure and simple, with artists, consumers and legitimate concert promoters all getting the shaft.

Nevertheless, Ticketmaster continues to thrive -- its market share remains over 50% of total sales for tickets in the United States. In the 1990s, ubergroup Pearl Jam famously tried to Fight The Power, to no avail. Ticketmaster is simply too entrenched an institution, and too vicious a corporate entity, to be derailed.

That doesn't mean we can't make fun of them, though. Recent reports in the blogosphere wonder aloud how it is that the company 's Facebook page claims more than 150,000 "friends." Ticketmaster, brilliantly described in one blog as being "about as popular as syphilis," would seem unlikely to have so many digital pals. Quite right: It seems that vast majority of Ticketmaster friends are fakes, with profiles that lack images or any friends other than Ticketmaster, or with blank entries and names like "Dsgf Dfddg."

So is Ticketmaster boasting fake friends? Well, of course. Recent updates suggest Ticketmaster encouraged the creation of these fake accounts with promotions that promised prizes to anyone who became its Facebook friend.

Ticketmaster = pathetic, greedy, and square 4ever. I realize my opinion isn't keeping the board of directors up at night, but then again, public perception does have a way of catching up to companies. Keep up the lame work, fellas. 




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