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Purchasing Eyeballs: Microsoft's Rebate Program Print E-mail
Dr. Samuel Says - Bidness
Written by Dr. Samuel Centralia, Ph.D., D.D.S., Esq.   
Thursday, 22 May 2008
Experience is a stern taskmaster, and over the years I have learned from my many mistakes. There are, in particular, three things I simply do not do anymore. I don't use ammonium nitrate as an oxidizing agent, I don't pay attention to Sports Illustrated's preseason baseball picks, and I don't bet against Bill Gates.
billgates.jpgWith its effort to buy Yahoo apparently dead in the water, Microsoft is rolling out a series of Plans B to increase its share in the lucrative Internet search market. Currently, Microsoft is a distant third behind second-place Yahoo and the industry behemoth that is Google.com. New research projects that Google’s share of all searches in the United States grew in April, to 61.6 percent, from 59.8 percent in March. Google again took directly from its main competitors, Yahoo and Microsoft, which experienced declines in search share, Yahoo to 20.4 percent, Microsoft to 9.1 percent.

So the boys in Redmond are considering a new tack. A new program announced this week will offer rebates to people who use Microsoft search services to find and buy certain products. The Live Search Cashback program is essentially a marketing effort by Microsoft to promote its search service. In other words, they're willing to pay consumers directly (more or less) if it means gaining ground on Google.

According to Microsoft, 700 merchants offering more than 10 million products have agreed to participate in the program. They include Circuit City, eBay, Home Depot and Hewlett-Packard. Microsoft itself will typically determine the rebate in any given purchase; the amount Joe Websurfer stands to receive will depend on many variables, deals and promotions.

It's an interesting approach to what is fundamentally a marketing dilemma. If the rebates are at all substantial, it's a solid incentive-based initiative that should win Microsoft some points in the market standings. One of the bedrock mathematical axioms of our time: Bill Gates = smart.



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