Dyscern is dedicated to providing platinum-standard customer service. We ask one simple thing: please please please e-mail first before calling. We normally respond to e-mails within two hours during our hours of operation and same day over the weekend.
To reach us via e-mail, simply drop us a line at
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.
Our hours of operation are from 9 a.m. to 6 p.m. Eastern Time (GMT-5) Monday through Friday. We respond to e-mail during this time. Our customer service department can be reached by phone from 9 a.m. to 7 p.m. Eastern Time (GMT-5) Monday through Friday at (877) 637-3300 or +1 703 421 0275. Please however remember the above: we will likely be able to respond faster and in greater detail via e-mail. We have real people answering e-mails and you will get a response.
Corporate
We are located in Washington D.C.
Dyscern
1920 L St. NW, 6th Floor
Washington, DC 20036
Our corporate number is +1 202 467 6868. Please note this number is not for customer service. Please use our customer service number (or e-mail address!) if you have a question about our products.
